The Nigerian Communications Commission (NCC) has issued a directive to all licensed telecommunications operators to update their contact details by January 9, 2025. This move is aimed at enhancing regulatory processes, improving industry oversight, and strengthening Nigeria’s telecommunications sector ¹.
According to the NCC, the updated information must include the principal place of business, mailing address, email contacts, contact numbers, and personnel information. Operators are required to submit these updates through the Commission’s eServices platform at (link unavailable)
The NCC emphasized that accurate contact information is crucial for fostering industry responsiveness and engagement. Reuben Mouka, the NCC’s Director of Public Affairs, stated that operators must report changes to their contact details within seven days.
The Commission cautioned that non-compliance with this directive could attract penalties such as fines, license suspension, or revocation. While specific sanctions were not outlined, the NCC underscored the importance of updating contact details to maintain effective collaboration within the telecom sector.
This directive is in line with the Licensing Regulations 2019, which mandates licensees to notify the Commission of any changes to their contact information. The NCC is committed to streamlining communication and maintaining effective collaboration within the telecom sector.
The updated contact details will enable the NCC to effectively regulate the telecommunications industry and ensure that operators comply with the relevant regulations. Operators are advised to take immediate action to update their contact details to avoid any sanctions.
